Knowledge Base

 

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Delivery & Returns

How much will delivery cost?

The cost of your delivery will depend on a variety of factors, from weight of the item, to location you want your item delivered to. As a guideline, our delivery pricing follows this structure:

  • Express delivery on items we have in stock: £9.50 Ex VAT
  • Overseas delivery from : £15.00 Ex VAT
  • Orders over £50 Ex VAT Online: FREE DELIVERY TO UK MAINLAND
  • All deliveries include insurance

If you require more information feel free to email us at [email protected] or call us on 023 8065 0065.

What company do you use to make my delivery?

The majority of our parcels are delivered by either DHL or UPS.

DHL is used in 220 countries and territories across the globe, making it one of our international carriers of choice.

UPS is also the worlds largest package delivery company and a leading global provider of specialised transportation and logistics services.

How long will your delivery take?

As a standard we aim for next working day where items are available for dispatch and suitable for delivery by parcel carrier. Where the item is either heavy, high volume or palletised, you will normally have your products delivered within 2-4 days from dispatch.

What is the Kaisertech returns policy?
Our returns policy lasts for 14 days. If 14 days have passed since your purchase, we unfortunately cannot offer you either a refund or an exchange.
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Soldering

How long is the warranty on JBC soldering equipment?

All the JBC equipment we sell comes with a 2-year warranty, guaranteeing your soldering units against all manufacturing defects. It will cover you for the replacement of defective parts and all necessary labour. The warranty will not cover product wear due to use or misuse.

To validate the warranty, equipment needs to be returned to Kaisertech with an enclosed note of the problems that you have discovered.

Why should I use JBC soldering equipment?

JBC soldering equipment is the best in the industry. It is frequently being used by government contractors, high reliability OEM’s, CM’s and many other manufacturers. These customers regularly evaluate everything about their soldering process, from the cost of ownership to user safety. They need reliability and thermal performance on every joint, which is why they turn to JBC.

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Static Control

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Vision Systems

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ESD Furniture

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Frequently asked

Are your products CE marked?

Yes, all products that we sell on our site have the CE marking. The CE marking simply states that our product has been assessed before we sell it on our site.

It indicates that the products we offer conform with health, safety, and environmental protection standards, allowing them to be sold within the European Economic Area (EEA).

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Electric Torque Screwdrivers

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Manufacturing

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Talk to us about your question

If you can't find your question answered here or would like more information, please give us a call, email us or use the chat box (bottom right of your screen) to get an answer quickly.

Call us: +44 0238065 0065 Email