Our returns policy lasts for 14 days. If 14 days have passed since your purchase, we unfortunately cannot offer you either a refund or an exchange.
To be eligible for the refund your item must:
- Be unused.
- Be in the same condition that it was received.
- Be in the original packaging.
- Must have a goods return number.
- Have a proof of purchase.
You can get the goods return number by giving a call to our customer service team on 02380 650065.
There are some items that are exempt from our returns policy and these include: hazardous materials, flammable liquids, or gases.
We ask that you please do not send back your item to the manufacturer.
There are also occasions where only a partial refund can be granted: (if applicable)